I need help?

1

Can anybody help?

I’ve raised a query with the lab team and their automatic reply tells me that they’ll deal with it in a couple of days…..but i was rather hoping on finding a solution before next week…

gulliver1726

geschrieben von gulliver1726 am 2014-11-14

Ein Kommentar

  1. asharnanae
    asharnanae ·

    well, I suppose the first things to check are these:

    I am assuming that you have clicked on your own lomo home pages photos tab, and that the photos are not there.....

    When you upload them in the lab, does it say upload successful? and can you see them in the photos and albums tabs in the lab?

    If they are not uploading, check your File size, is it too big or too small? I know sometimes I have had to reduce mine if I have scanned them on a very very high res, before the lab uploader will accept them.

    Are they uploading, but coming up as black squares with question marks? if so, try re-saving the file, I sometimes have fresh scan files that wont be seen unless I re-save them in preview. Then they upload fine.

    hopefully that may help somewhat, if not, Do you have any further clarification on what is happening on screen when you upload, because it may then be easier to diagnose the problem.

    whatever happens I hope you get to see your photos uploaded soon :)